If you want to know how to become an effective salesperson, you must
first know how to take care of your customers. Why? Because customers
are your life source. They’re the ones responsible for the sales of your
company. They’re the ones who will tell their friends whether to do
business with you or not.
So if you want to know how to become an effective salesperson, you’d
better start with your clientele. But how exactly do you go about it?
What is the proper salesperson protocol?
Look no further because I’m going to show you some proven tips on how to
close lots of sales and get past customers to buy from you again and
again.
1) Always be friendly and polite.
As a salesperson, you’re expected to talk to a lot of people in a day.
However, you’re also expected to treat each and every person as if they
are your first customer for the day.
Even though you’ve explained the mechanics of your product for the
hundredth time already, remain friendly and polite. Display enthusiasm
when talking about your company. A smile goes a long way.
2) Give quality service.
If you want to know how to become an effective salesperson, always give
customers the best service you can give. Don’t ignore them or provide
incomplete information. Be as helpful as you can.
I’ve seen a lot of successful salespersons who give their clients useful
advice. They’re not exactly giving away confidential company secrets;
but rather, they’re helping the customers get what they really want.
Say a young couple is interested in checking out air conditioner A. Help
them make a decision by pointing out which model would best suit their
lifestyle.
3) Confidence seals the deal.
Having a good game face and attitude helps you become an effective
salesperson. After all, nobody wants to do business with someone who
doesn’t have a clear idea on what they are selling.
Be confident when talking to your client and stay confident until the
end of the transaction. How do you amp up your confidence level? Simple…
Learn as much as you can about the product you’re selling. That way,
you’ll be able to answer any question customers might throw your way.
Knowing your product’s strengths and weaknesses also helps you persuade
them to buy from you. Think ahead of any possible objections they may
have and prepare the solutions in advance.
If you want to know how to become an effective salesperson, the path to
excellence is laid right in front of you. All you have to do is stick to
these three important but basic principles.
By: Michael Lee
Source: PositiveArticles.com
Be confident! You have to have knowledge on the product or service that you are offering, so that the client can establish that you are reliable and credible. Make it a habit to study and prepare, and wear your best accessory – your smile – and attract more potential customers.
ReplyDelete-Leola Highsmith